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As SİLTEK TEKNOLOJİ KURUMSAL HİZMETLER SANAYİ TİCARET ANONİM ŞİRKETİ ("Siltek"), we process the personal data you submit to us through our protective workwear quote form and our contact channels in accordance with the Turkish Personal Data Protection Law No. 6698 ("KVKK"). This notice has been prepared to inform you pursuant to Article 10 of the KVKK and the Communiqué on the Procedures and Principles to Be Followed in Fulfilling the Obligation to Inform.
This notice applies to organization representatives and other individuals who fill in the protective workwear quote form on our website or contact us by email or phone. Applications relating to FavyoFlex Card, our employee benefits wallet, are received separately through favyoflexcard.com (in Turkish); the FavyoFlex Card Privacy Notice (in Turkish) applies to those applications.
Data controller
- Trade name
- SİLTEK TEKNOLOJİ KURUMSAL HİZMETLER SANAYİ TİCARET ANONİM ŞİRKETİ
- info@siltek.com.tr
What personal data do we process?
- Identity data: your first name and last name.
- Contact data: your email address and phone number.
- Customer transaction data: the organization name, the content of your request (the product groups you select, approximate quantity, target delivery date, environment of use, whether the request concerns a public tender, and your notes), and any technical specification files you choose to submit.
- Transaction security data: IP address, the date and time the form was submitted, and server logs.
We do not ask for special categories of personal data, such as health data, in the form. We kindly ask that you do not include such data in the notes field or in the files you upload, and that you submit information such as size breakdowns without employee names.
For what purposes do we process your personal data?
- To receive and evaluate your quote request and to prepare a quote for you,
- To contact you about product selection and technical requirements,
- To carry out the process of concluding and performing the contract if your request turns into an order,
- To respond to your questions and requests,
- To fulfill our obligations arising from legislation and to respond to requests from competent authorities,
- To protect our rights in potential disputes,
- To ensure the security of our website and form infrastructure and to prevent unwanted and automated submissions.
Legal grounds
We process your personal data on the basis of the following legal grounds listed in Article 5 of the KVKK:
- Establishment or performance of a contract (Art. 5/2-c): receiving and evaluating your quote request, preparing the quote, and carrying out the order.
- Legal obligation (Art. 5/2-ç): record-keeping, retention and notification obligations arising from legislation, and requests from competent authorities.
- Establishment, exercise or protection of a right (Art. 5/2-e): use as evidence in potential disputes.
- Legitimate interest (Art. 5/2-f): provided that your fundamental rights and freedoms are not harmed, responding to your questions, communicating with you, and ensuring the security of the website and the form.
How do we collect your personal data?
We collect your personal data through the quote form on our website, by email and by phone, electronically and partly by automated means. When the form is submitted, your IP address and the date and time of submission are recorded automatically.
To whom do we transfer your personal data?
We may transfer your personal data to the following recipient groups, limited to the purposes above and to the extent necessary for those purposes, in accordance with Article 8 of the KVKK:
- Competent public institutions and organizations: in cases provided for by law and upon request, to fulfill our legal obligations.
- Service providers: companies from which we obtain website hosting, email and form infrastructure services; solely for the provision of these services.
How long do we retain your data?
We retain your personal data for as long as required by the purpose of processing and, after your quote request is concluded, for the retention and limitation periods set out in the applicable legislation. At the end of these periods, your data is deleted, destroyed or anonymized.
Your rights
Under Article 11 of the KVKK, you may exercise the following rights by applying to us:
- To learn whether your personal data is processed,
- If it has been processed, to request information about it,
- To learn the purpose of processing and whether the data is used in line with that purpose,
- To know the third parties to whom the data is transferred domestically or abroad,
- To request its correction if it is incomplete or inaccurately processed,
- To request its deletion or destruction within the framework of the conditions set out in Article 7 of the KVKK,
- To request that the correction, deletion and destruction operations be notified to the third parties to whom the data has been transferred,
- To object to a result against you arising from the analysis of the processed data exclusively through automated systems,
- To request compensation for the damage if you suffer damage due to the unlawful processing of your personal data.
How to apply
You may submit your requests regarding these rights in Turkish and in writing, in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller, through one of the following channels:
- By delivering a petition bearing a wet signature to our head office by hand or by sending it by post,
- From your registered electronic mail (KEP) address to our KEP address,
- By email to info@siltek.com.tr, signed with a secure electronic signature or a mobile signature,
- By email to info@siltek.com.tr from the email address you have previously provided to us and that is registered in our system.
Your application must include your first name and last name, your signature for written applications, your Turkish ID number (for foreign nationals, nationality and passport number or, if any, identification number), your residential or workplace address for notification, your email address for notification if any, your phone number, and the subject of your request.
We will conclude your request free of charge as soon as possible depending on its nature and within 30 days at the latest. If the process requires an additional cost, a fee may be charged according to the tariff determined by the Personal Data Protection Board.
If your application is rejected, if you find the response insufficient, or if no response is given in due time, you may file a complaint with the Personal Data Protection Board within 30 days from the date you learn of the response and, in any case, within 60 days from the date of your application.
Changes to this notice
We may update this notice in line with changes in legislation or in our data processing activities. The current version is always published on this page.
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